The British advisory company Deloitte recently used the new Facebook Messenger API to create a program that store warranties on the Bitcoin blockchain and allows clients to buy items insurances even after their purchase.
Of course this is only an early version of the complete Deloitte project, which is capable of working without any applications to be downloaded by the user.
On the company website, Deloitte service designer, Frank van de Ven, explains:
"It allows users to add information regarding their purchases and associated warranty information on the blockchain, by using a Facebook Messenger bot."
Facebook Messenger users are more than a billion from all around the world, so to allow startups create products for their clients, Facebook decided to expand its Messenger app, creating a new API that allows custom bots.
This news came on April 12nd, 2016 at the annual F8 of San Francisco. During this event, in fact, Facebook presented this new bot.
"Messenger Platform: Expanded access to the Messenger platform by giving you the ability to reach your customers where they already are with a new send and receive API. You will be able to build a custom bot in Messenger, providing anything from customer service to rich, interactive experiences such as automated responses or spawning a search", explained Facebook VP Deborah Liu.
How the warranties bot works
The Deloitte warranty bot allows people to send a receipt image through the Facebook Messenger app.
Thanks to the Colu blockchain toolbox, this Deloitte feature creates a QR codeand stores the bought item information on the well-known distributed ledger.
When people upload the warranty, the bot will allow items owners to transfer the warranty if the item will be resold.
It is a great idea for sure and we can't wait to use this tool in the near future.
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From : HolyTransaction.com
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